Top quality hand selected
Japanese Koi Carp at sensible prices

Dormer Cottage, Spurgrove Lane, Little Frieth,

Nr. Henley on Thames, Bucks, RG9 6NU

Phone/Fax: 01494 882600

Order Hotline: 07814 011357

High Grade Japanese Koi Carp

Koi foods and Koi Pond filtration

Koi Pond Pumps, Pond Heating, Pond Plumbing

Koi Health - Koi medications

Air Source Heat Pumps - Ozone systems

How to Keep Koi Successfully

Opening hours for visitors

Thursday to Saturday 9.30am - 5.00pm

Sunday 9.30am to 12.30pm - March 1st to October 31st

Monday to Wednesdays inclusive open by appointment only

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Buy with confidence on-line via our secure shopping site

All major credit and debit cards accepted

 

last updated 9th January 2019

We are extending our period of quarantine - please see our information page explaining why. Videos have been posted on most newly purchased Koi  - click here to view. . Videos also available directly on our Facebook site

Hi Everyone, Firstly happy new year to you all.

 

Unfortunately we have to bring some sad news for the new year - we have had to extend our quarantine period due to the suspicion of a disease issue in one of our stock ponds and testing has been carried out just before the Christmas break to determine the possible culprit.

 

Sadly this has now been confirmed as KHV given to us free of charge by one breeder in Niigata.

 

This means that all of the Koi in the affected stock pond are being culled, along with, regrettably all of the Koi in our main sold pond, as some of the Koi from this breeder had been sold and were housed in this pond. As most of you who know anything about KHV will appreciate, it has no cure so no risks can be taken with cross infection from one Koi to another and therefore following CEFAS guidelines all Koi which could have potentially come into contact with an infected Koi must be put down and the pond in question cleaned and disinfected before it can be restocked.

 

I know will be very disappointing to those of you who reserved Koi with us from the new shipments and for whom, in many cases we searched long and hard to find just the Koi you were looking for. Its also of course pretty painful financially as we can get no compensation from the breeder in question. He is definitely not on our Christmas card list next year!

 

However, this is why we, like all responsible Koi dealers, quarantine according to strict and audited bio-security measures approved by CEFAS (Centre for Environment, Fisheries and Aquaculture Science), and its exactly this kind of issue that the quarantine procedures are designed to stop before any Koi is allowed off the premises and into customers ponds. We follow our approved bio-security plan very carefully and it is this alone which helps not only limit any possible spread of the disease on-site but ensures the safety and security of customers own ponds.

 

Fortunately, not all of the reserved Koi were in one pond - these were spread over three ponds, so some of the sold Koi are unaffected. Please contact us for more information.

 

We will of course be refunding all relevant deposits taken from affected customers or we can exchange your Koi for another but we will be happy to provide more details to those of you who wish to contact us.

 

On the brighter side, 7 of our 10 ponds are unaffected and healthy and we will therefore still have some substantial stocks to offer customers , in most sizes, from the latest shipments as well as from earlier ones. Some of you have already indicated you will be happy to 'exchange' your original purchase for a different Koi, as of course we still have multiple examples of particular varieties in many cases and we sincerely thank those of you who have already taken this route for your continued support.

 

We would also like to take this opportunity of thanking all of you who have contacted us with messages of support - this is very much appreciated.

 

We realise you may have many questions - so for more information on the subject of KHV please visit the Cefas information page here at CEFAS KHV information and updates

 

If you are doing your own research on the subject - PLEASE use the official Cefas site where you will find all the factual information you need to know about the disease and the current status in the UK. PLEASE don't be influenced by what you may see or read on blogs or Facebook - which is mostly gossip, rumour and speculation by those who simply are not in possession of the facts!

 

We have certainly learnt lessons from what has happened to us, the main one to try to keep all of any particular breeders Koi in one pond, and to keep each separate breeders fish in different ponds as much as possible in order to limit damage in any proven outbreak of disease. So the old way of keeping a common sold pond wont be used in future - sold fish will stay in their original pond until at least the end of quarantine. 20 20 hindsight is a wonderful thing!

 

We look forward to a better Spring and Summer and are determined to move forward into the new season on a positive note, and to put these problems behind us as soon as possible and restock as necessary and we look forward to working with you all again.

 

Kind Regards

 

Malcolm Green